Got a question? Find our FAQs here

Q1: Do your products support customization?
A1: Yes, size and packaging can be customized.

Q2: What is the minimum order quantity?
A2: Minimum 500kg.

Q3: What information do I need to provide to get a quotation?
A3: You need to provide the company name, product quantity, and specification.

Q4: Do you have a quotation for your products?
A4: Yes, just send me an email for more information.

Q5: How much does it cost to make a sample?
A5: The sample is free, but you need to pay for the postage yourself.

Q6: How long does it take to make samples?
A6: Normally 7 business days.

Q7: What are your working hours?
A7: Monday to Friday, 9 am-6 pm.

Q8: What is the process for placing an order?
A8:Quotation-Proofing-Finalization-Contract-Prepayment-Production-Container loading-Final payment-Shipment-Arrival-Pickup.

Q9: What is the payment method and delivery time?
A9: All of this will be negotiated and written into the contract.

Q10: Do the products have test reports?
A10: Yes. Send me an email if you want some copies.